Returns & Exchanges

At Olivia Garden, we stand behind the quality of our professional tools and offer a 30-day return window for items in their original, unused condition. We want you to be completely satisfied with your purchase to ensure your styling experience remains exceptional.

1

Initiate Your Request

Log into your account and select the order containing the items you wish to return to receive a Return Authorization number.

2

Pack Your Items

Securely pack the unused tools in their original professional packaging, ensuring all accessories and manuals are included.

3

Ship the Package

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing