Frequently Asked Questions

Everything you need to know about our premium beauty tools and services.

How do I choose the right hairbrush for my hair type?

Selecting the right tool depends on your hair texture and desired style. For fine hair, we recommend our soft-bristle boar brushes. For thick or curly hair, our paddle brushes with ionic technology help detangle and reduce frizz effectively.

What is your shipping policy and delivery timeline?

We offer standard and expedited shipping. Standard orders typically arrive within 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

Can I return or exchange a product if I am not satisfied?

Yes, we offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return or exchange process.

Are your professional styling tools covered by a warranty?

Absolutely. All Olivia Garden professional tools come with a limited warranty against manufacturer defects. Duration varies by product category, typically ranging from 1 to 2 years.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I clean and maintain my Olivia Garden brushes?

To prolong the life of your brushes, remove hair after each use and wash them occasionally with a gentle shampoo and warm water. Always allow them to air dry with the bristles facing down.